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Privacy Policy

PRIVACY POLICY 

The Internet operates within a global framework, and utilizing it for the collection and processing of personal information entails the international transmission of data. By accessing this website, you acknowledge and consent to our processing of personal information in this manner. We assume no responsibility or liability for the security of personal information transmitted over the Internet.

iDrive Arabia respects your privacy and is committed to providing 'Industry Standard' level of security and privacy regarding the collection, storage, transmission and use of the customer's personal information through the website  by maintaining strict policies and security controls. Personal information may be collected through the submission of requests, online transactions and through the use of other online tools. A detailed description of iDrive Arabia privacy policy is provided below. If you have additional questions regarding the privacy and security of your personal information, please contact us on compliance.

The collection of personal information online is designed to assist iDrive Arabia in providing you with the  Products and Services you want and need. All personal information collected and stored by iDrive Arabia is used for specific business purposes to protect and administer your accounts and transactions, to comply with the relevant laws and regulations of the United Arab Emirates, and to help iDrive Arabia better understand your needs in order to design or improve our products and services. Once received by iDrive Arabia, only iDrive Arabia  approved personnel may open and process any personal information you provide to the site. In addition, iDrive Arabia  requires all third parties with a business need to access this information to adhere to similar and equally stringent privacy policies. Personal information may be supplied to a third party in order to process customer transactions; if the customer requests it; the disclosure is required or allowed by law (i.e. exchange of information with reputable reporting agencies, subpoena, or the investigation of fraudulent activity, etc.); or in conjunction with joint marketing agreements we have entered into iDrive Arabia does not provide account or personal information to other companies for the purpose of independent telemarketing or mail marketing.

iDrive Arabia will never ask for nor store your credit or debit card details. All credit/debit cards' details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

iDrive Arabia will not disclose any debit/credit card details to third parties. We take appropriate measures to ensure data privacy and security, employing various hardware and software methodologies. However, while we strive to uphold security standards, we cannot guarantee the security of information disclosed online.

Please note that iDrive Arabia is not accountable for the privacy policies of websites linked to our platform. Different rules may apply regarding the collection and usage of personal information if you provide data to these third-party sites. For queries regarding their information practices, please contact them directly.

Unless restricted by applicable law, you consent to the use and disclosure of any personal information/data collected by iDrive Arabia from this website for purposes and to parties in accordance with our prevailing information technology security policy. Your personal information will be treated as confidential, but we may share it within the iDrive Arabia group of companies.Additionally, we retain the right to divulge this information beyond the iDrive Arabia group of companies under the following circumstances:

When necessary for our agents, advisors, or other parties involved in managing your accounts and services, or in the collection of debts owed to us. If mandated by law or public interest. 

When deemed necessary by us or others to investigate or prevent criminal activities.

In anticipation of or following a sale, merger of the entire iDrive Arabia group of companies, or during the course of a joint venture, where it is required to provide such information to a third party.

In accordance with our privacy protection and information security policy, iDrive Arabia never solicits customers to disclose credit card information, user IDs, login credentials, transaction passwords, or any sensitive data via email. Should a customer receive any email or written communication purporting to be from iDrive Arabia requesting personal or confidential information, it should not be responded to, and iDrive Arabia should be notified immediately.

1. Disclosure of Your Information

 Service Providers:- We may share your information with third-party service providers who assist us in providing and improving our services, such as payment processors, customer support, and analytics services.

● Partnerships:- We may share information with business partners for joint promotions or offerings.

● Legal Obligations:- We may disclose your information to comply with legal obligations, respond to lawful requests, protect our rights, privacy, safety, or property, and satisfy enforceable governmental requests.

2. Cookies and Tracking Technologies

● Cookies:- We use cookies and similar tracking technologies to enhance your experience, analyze trends, administer the website, and gather demographic information.

 Analytics:- We may use third-party analytics tools that use cookies to analyze how users interact with our website.

3. Your Choices

● Account Information:- You can review and update your account information by logging into your iDrive Arabia account.

● Marketing Communications:- You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in our communications.

● Cookies:- Most web browsers allow you to control cookies through browser settings.

4. Security

● We implement security measures to protect your information, including encryption, secure socket layer (SSL) technology, and regular security assessments.

● However, no method of transmission over the Internet or electronic storage is completely secure.

5. Your Rights

● Access and Correction: You have the right to access and correct your personal information held by us.

● Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

● Erasure: You have the right to request the erasure of your personal data under certain circumstances.

● Objection: You can object to the processing of your personal information under certain conditions.

6. Changes to This Privacy Policy

● We reserve the right to update or change our Privacy Policy at any time. Your continued use of the website and services after we post any modifications will constitute your acknowledgment of the modifications and your consent to abide by the modified Privacy Policy.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at  info@idrivearabia.com.